This Privacy Policy describes how 68game ("we", "us", "the Platform"), accessible at 68game.wine, collects, uses, stores, and protects personal information belonging to players and visitors ("you"). By using 68game, you acknowledge that you have read and understood this Policy. This Policy forms part of the 68game Terms and Conditions.
1. Introduction
68game takes privacy seriously. This is not a statement we make for compliance purposes and then forget about — it reflects a practical commitment we make to every Pakistani player who registers an account, deposits funds, or plays a game on the Platform. When you give us your personal information, you are trusting us with something important, and we intend to handle that trust carefully.
This Privacy Policy covers all personal data collected through the 68game website and platform. It tells you what information we collect and why, how long we keep it, who we share it with (and who we do not share it with), and what rights you have over your own data. If anything in this Policy is unclear, our support team is available around the clock to explain it in plain language.
2. Data We Collect
68game collects personal data in two ways: information you provide directly, and information generated automatically by your use of the Platform.
2.1 Information You Provide
| Data Type | When Collected | Why |
|---|---|---|
| Name | Registration | Account identity and KYC verification |
| Mobile number | Registration | Account verification, OTP, support contact |
| Date of birth | Registration | Age verification (18+ requirement) |
| CNIC number | KYC verification | Identity verification and AML compliance |
| Address | KYC verification | Identity verification |
| Payment method details | Deposit / withdrawal | Processing transactions in PKR |
| Support communications | When you contact support | Resolving issues and maintaining support history |
2.2 Data Generated Automatically
- Device information: Device type, operating system, browser type and version.
- Connection information: IP address, approximate location (city/region level), network type.
- Session data: Login timestamps, session duration, pages and games accessed.
- Transaction data: All deposits, withdrawals, bets placed, game results, and balance history.
- Behavioural data: Interaction patterns, game preferences, and session frequency — used to improve the Platform and for responsible gaming monitoring.
- Cookie and tracking data: See Section 8 for full details.
3. How We Use Your Data
68game uses your personal data for the following specific purposes — and only these purposes:
- Account creation and management: Creating and maintaining your 68game account, enabling you to log in securely, and keeping your account information current.
- Identity and age verification: Confirming that you are who you say you are and that you meet the 18+ age requirement before you are permitted to play for real money.
- Payment processing: Processing PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfers, and Visa/Mastercard. Matching your withdrawal to the payment method used for your deposit.
- Customer support: Enabling our support team to identify your account, review your history, and resolve issues efficiently.
- Platform security and fraud prevention: Detecting and preventing unauthorised access, account fraud, collusion, money laundering, and bot activity.
- Legal and regulatory compliance: Fulfilling obligations under applicable financial regulations including Anti-Money Laundering (AML) requirements, which necessitate maintaining records of transactions and player identity.
- Responsible gaming monitoring: Analysing player behaviour patterns to identify signs of problematic gambling and providing appropriate support tools.
- Platform improvement: Using aggregated, anonymised data to understand how the Platform is used and to improve game selection, interface design, and payment flows.
- Communications: Sending you important account notifications — such as withdrawal confirmations, security alerts, and updates to our Terms or Privacy Policy. Promotional communications are only sent where you have opted in.
4. Legal Basis for Processing
68game processes your personal data on the following legal grounds:
- Contract performance: Processing your data is necessary to provide the service you have requested — creating your account, processing your bets, and paying out your winnings.
- Legal obligation: Certain data processing — particularly identity verification and transaction record-keeping — is required by law under anti-money laundering regulations.
- Legitimate interests: We process some data based on our legitimate interests in operating a secure, fair, and sustainable Platform — including fraud detection, security monitoring, and Platform improvement. We ensure this processing does not override your rights.
- Consent: For optional data processing — such as sending you promotional communications — we rely on your explicit, opt-in consent, which you can withdraw at any time.
5. Data Sharing
68game does not sell your personal data. Full stop. We share data with third parties only in the following specific, necessary circumstances:
- Payment processors: We share transaction data with Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners to process your deposits and withdrawals. This sharing is limited to what is strictly necessary to complete the transaction.
- Identity verification services: We may use a third-party KYC verification provider to cross-check CNIC details. This provider is contractually prohibited from using your data for any purpose other than the verification service.
- IT infrastructure providers: Our hosting and cloud infrastructure providers process data as part of running the Platform. All such providers operate under strict data processing agreements.
- Game software providers: Some games on 68game are supplied by third-party developers. Limited technical data (such as session identifiers) may be shared with game providers to enable gameplay. Game providers do not receive your personal identity information.
- Legal authorities: If required by law, court order, or regulatory authority, 68game will disclose personal data as legally obligated. We will, where legally permitted to do so, notify you of such disclosure.
- Fraud prevention services: We may share data with fraud prevention databases to detect and prevent financial crime, including money laundering.
6. Data Retention
68game retains your personal data for as long as is necessary for the purposes described in this Policy, and as required by applicable law. Specific retention periods include:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account information | Duration of account + 5 years after closure | Legal and regulatory obligation |
| Transaction records | 7 years from transaction date | AML regulations and financial record requirements |
| KYC documents | 5 years after account closure | Regulatory obligation |
| Support communications | 3 years from last interaction | Dispute resolution and service improvement |
| Session and behavioural data | 2 years from collection | Platform improvement and responsible gaming |
| Marketing consent records | Until withdrawn + 1 year | Compliance with consent requirements |
When data reaches the end of its retention period, it is securely deleted or permanently anonymised so it can no longer be linked to any individual.
7. Security Measures
68game implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or disclosure. Key measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and 68game servers.
- Password hashing: Your account password is stored as a cryptographic hash. No one at 68game can read your password — not even our engineers.
- Access controls: Personal data is accessible internally only to staff who require it for specific job functions. All internal access is logged and audited.
- Secure payment processing: Payment data is processed through PCI-DSS compliant channels. 68game does not store full card numbers on its own servers.
- Regular security testing: We conduct regular vulnerability assessments and penetration testing of our Platform infrastructure.
- Incident response: We maintain a documented procedure for responding to data security incidents. If a breach affecting your personal data occurs, we will notify you in accordance with applicable legal requirements.
- Employee training: All 68game staff who handle personal data receive training on data protection obligations and security practices.
8. Cookies & Tracking
68game uses cookies — small text files stored on your device — and similar tracking technologies to make the Platform function correctly and to understand how it is used. We use three categories of cookies:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Keep you logged in, maintain your session, remember game state, and process transactions securely. Without these, the Platform cannot function. | No — required for the Platform to work | |
| Understand how players navigate the Platform — which pages they visit, how long they spend in the lobby, which games they try first. Data is aggregated and anonymised. Used to improve Platform design. | Yes — opt out via cookie settings | |
| Remember your settings — display language, preferred game filters, notification preferences — so you do not have to reset them each session. | Yes — opt out via cookie settings |
68game does not use advertising or tracking cookies that follow you across the internet outside of our Platform. We do not permit third-party advertising networks to place cookies on 68game pages.
You can manage your cookie preferences at any time through your browser settings. Disabling essential cookies will prevent the Platform from functioning — you will not be able to log in or play games. Disabling analytics or preference cookies will not affect your ability to use 68game.
9. Your Rights
As a 68game player, you have the following rights over your personal data. To exercise any of these rights, contact us at support@68game.wine or via live chat, identifying your account. We will respond within 30 days.
10. Children's Privacy
68game is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. Age verification is required as part of the registration process and before first withdrawal.
If we discover that a user under 18 has created a 68game account, we will:
- Immediately close the account.
- Refund any deposited funds to the source payment method.
- Delete all personal data associated with the account, subject to any mandatory legal retention requirements.
If you believe a minor may have accessed 68game using your details or created their own account, contact us immediately via live chat or email. We treat this as a priority matter and will respond without delay.
11. Policy Changes & How to Contact Us
68game may update this Privacy Policy from time to time to reflect changes in our practices, Platform features, or applicable legal requirements. When we make material changes, we will:
- Update the "Effective Date" at the top of this page.
- Notify registered players via the mobile number or email address on their account before the change takes effect.
We encourage you to review this Policy periodically. Your continued use of 68game after the effective date of any change constitutes your acceptance of the updated Policy.
Contact Us About Privacy
For any privacy-related question, request, or complaint:
- Email: support@68game.wine
- Live Chat: Available 24/7 when logged into your account
- Response Time: We acknowledge all privacy requests within 48 hours and provide a substantive response within 30 days.